Management Information Systems Course Information

Lecture: Course Introduction

Lecture: What's New in Management Information Systems

Outcomes

• Define information systems and their impact on an organization
• Explain the concept of information systems and globalization
• Define business processes and relationships to information systems
• Know how enterprise applications, collaboration/communication systems, and intranets improve organizational performance
• Explain the differences among e-business, e-commerce, and e-government

Lecture: Ethical and Social Issues in Information Systems

Outcomes

• Identify features of an organization in building and using information systems
• Understand Porter’s competitive forces model in competitive strategies using information systems
• Explain how value chain and value web models help organizations identify opportunities for strategic information system applications
• Explain how information systems help organizations use synergies, core competencies, and network-based strategies to achieve competitive advantage
• Identify ethical, social and political issues raised by information systems
• Explain why information systems technology and the Internet pose challenges for protecting individual privacy and intellectual property

Lecture: Database Technology

Outcomes

• Explain an IT infrastructure and its components
• Discuss the stages and technology drivers of IT infrastructure evolution
• Identify current trends in computer hardware and software platforms
• Understand the challenges of managing IT infrastructure and management solutions
• Identify the benefits of using a database management system (DBMS) over traditional file systems
• List the major capabilities of a DBMS
• Discuss the principles of database design
• Recognize tools and technologies for accessing information to improve business performance and decision-making
• Communicate the importance of information policy, data administration, and data quality assurance in managing an organization's data

Outcomes

• Identify the principal components of telecommunications networks and key networking technologies
• Discuss the main telecommunications transmission media and types of networks
• Identify Internet technologies and their support communication and e-business
• Identify principal technologies and standards for wireless networking, communication, and Internet access
• Explain why radio frequency identification (RFID) and wireless sensor networks are valuable for business

Lecture: Achieving Operational Excellence and Customer Intimacy

Lecture: Interview: Privacy and Security Issues

Lecture: Privacy and Security Issues – A University Perspective

Outcomes

• Explain why information systems are vulnerable to destruction, error and abuse
• Identify the business value of security and control
• Identify components of an organizational framework for security and control
• Know tools and technologies for safeguarding information resources
• Understand how enterprise systems help businesses achieve operational excellence
• Explain how supply chain management systems coordinate planning, production and logistics with suppliers
• Explain how customer relationship management systems help firms achieve customer intimacy

Lecture: E-Commerce Digital Markets and Digital Goods

Lecture: Interview: Collaborative Technology

Outcomes

• Identify the unique features of e-commerce, digital markets and digital goods
• Explain how Internet technology changed business models
• List the types of e-commerce
• Discuss how e-commerce changed consumer retailing and business-to-business transactions
• Explain the role of e-commerce in business
• Explain the role of knowledge management and knowledge management programs in business
• Identify types of systems used for enterprise-wide knowledge management.
• Discuss the major types of knowledge work systems
• Explain the business benefits of using intelligent techniques for knowledge management

Lecture: Enhancing Decision-Making

Lecture: Interview: Building Information Systems

Outcomes

• Discuss how information systems support management decision making
• Explain how decision-support systems differ from management information systems
• Discuss how executive support systems help senior managers make better decisions
• Identify how building new systems produce organizational change
• Identify core activities in the systems development process
• Detail the principal methodologies for modeling and designing systems
• Explain new approaches for system-building in the digital firm era

Outcomes

• Identify the major factors that are driving the internationalization of business
• Explain alternative strategies for developing global businesses
• Identify how information systems support different global business strategies
• Discuss the challenges and solutions posed by global information systems
• Identify technical issues when developing international information systems