EMG 3327 Management Information Systems


Course Description

Studies the important uses of information technology in organizations. Includes information requirements and flow, system design and analysis methodologies, the generation and accumulation of data for decision making, and the implementation and control of information systems.

Course Objectives

After completing this course, students will be able to

  • Discuss the roles played by information technology in today’s business and define various technology architectures on which information systems are built
  • Define and analyze typical functional information systems and identify how they meet the needs of the firm to deliver efficiency and competitive advantage
  • Identify the basic steps in systems development
  • Define the relationships between the non-MIS manager and the MIS function and identify the role of the non-MIS manager in areas such as MIS strategic planning, end-user liaison support, customer-facing systems, and decision support systems
  • Define and analyze various MIS management responsibilities, including planning, budgeting, project management, and personnel management
  • Discuss critical ethical and social issues in information systems

Week 1


Module: Introduction, Information Systems in Global Business Today and Global E-Business and Collaboration
Lecture: Introduction

Outcomes

  • Define information systems
  • Explain how information systems transform business
  • Establish the value that information systems have for a business
  • Name the disciplines involved in information systems
  • Explain business processes
  • Recognize how systems serve different groups in business
  • Explain how systems improve organizational performance
  • Describe how technology contributes towards collaboration and teamwork within a company
Lecture: Information Systems in Global Business Today & Global E-Business and Collaboration

Outcomes

  • Discuss components of an information system
  • Explore Web 2.0 technologies
  • Explain how technology has transformed businesses
  • Discuss globalization opportunities
  • Identify the difference between data and information
  • Explain different levels in a firm and the different systems' parts of each level
  • Differentiate various types of functional business processes

Week 2


Module: Information Systems, Organizations, and Strategy
Lecture: Facebook

Outcomes

  • Identify the impact information systems have on an organization
  • Define Porter’s competitive forces model and how it helps a company develop competitive strategies using information systems
  • Describe how the value chain and value web models help businesses identify opportunities for strategic information systems' applications
  • Explain the challenges posed by strategic information systems and how they should be addressed
  • Generalize the importance of learning about the security of the systems people use

Week 3


Module: IT Infrastructure and Emerging Technologies: Ethical and Social Issues in Information Systems
Lecture: IT Infrastructure and Emerging Technologies: Ethical and Social Issues in Information Systems

Outcomes

  • Describe what is IT infrastructure and what are its components
  • Explain the stages and technology drivers of IT infrastructure evolution
  • List the current trends in computer hardware platforms
  • Name the current trends in software platforms
  • Recognize the challenges of managing IT infrastructure and management solutions
  • Generalize the ethical, social, and political issues raised by information systems
  • Label specific principles for conduct that can be used to guide ethical decisions
  • Discuss why contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property
  • Identify how information systems affect everyday life
Lecture: Ergonomics

Checklist: U.S. Department of Labor, Occupational Safety, & Health Administration

Outcomes

  • Identify ergonomic principles, which is part of the way information systems impact everyday life 
  • Explain proper ergonomics posture
  • Explore work envelopes
  • Discuss ergonomics principles
  • Define repetitive strain injuries

Week 4


Module: Foundations of Business Intelligence: Databases and Information Management and Securing Information Systems
Lecture: Foundations of Business Intelligence: Databases and Information Management and Securing Information Systems

Outcomes

  • Name the problems of managing data resources in a traditional file environment and how they are solved by a database system
  • Identify the major capabilities of database management systems (DBMS) and why a relational DBMS is so powerful
  • Define important principles of database design
  • Explain the principal tools and technologies for accessing information from databases to improve business performance and decision making
  • Identify why information policies, data administration, and data quality assurance are essential for managing the firm’s data resources
  • Discuss why information systems are vulnerable to destruction, error, and abuse
  • Identify the business value of security and control
  • Describe the components of an organizational framework for security and control
  • Explain the most important tools and technologies for safeguarding information resources
Lecture: Password Security

Outcomes

  • Understand the importance of secure passwords, which describes a portion of the value of security through the following
  • Explain what constitutes a strong password
  • Explore what constitutes a password that isn’t common

Week 5


Module: E-Commerce:  Digital Markets, Digital Goods, and Managing Knowledge
Lecture: E-Commerce:  Digital Markets, Digital Goods, and Managing Knowledge

Outcomes

  • Name unique features of e-commerce, digital markets, and digital goods
  • Identify the principal e-commerce business and revenue models
  • Describe how e-commerce has transformed marketing
  • Explain how e-commerce has affected business-to-business transactions
  • Summarize the role of mobile commerce in business and what the most important m-commerce applications are
  • Describe the issues of building an e-commerce website
  • Understand the role of knowledge management and knowledge management programs in business
  • Identify the types of systems used for enterprise-wide knowledge management and how they provide value for businesses
  • Identify the major types of knowledge work systems and how they provide value for firms
  • Describe the business benefits of using intelligent techniques for knowledge management
Lecture: E-Commerce & Knowledge

Outcomes

  • Explain e-commerce terminology
  • Explore different e-commerce types
  • Discuss a digital market
  • Identify the importance of knowledge as a company’s asset

Week 6


Module: Enhancing Decision Making 
Lecture: Enhancing Decision Making 

Outcomes

  • Name the different types of decisions and how the decision-making process works
  • Identify how information systems support the activities of managers and management decision making
  • Define how business intelligence and business analytics support decision making
  • Describe the different decision-making constituencies in an organization use of business intelligence
  • Explain the role of information systems in helping people working in a group make decisions more efficiently
Lecture: Decision Making 

Outcomes

  • Explain decision making at different levels
  • Explore roles of managers outside of information systems
  • Discuss group decision making and group work teams

Week 7


Module: Building Information Systems 
Lecture: Building Information Systems 

Outcomes

  • Explain how building new systems produces organizational change
  • Name the core activities in the systems development process
  • Identify the principal methodologies for modeling and designing systems
  • Describe alternative methods for building information systems
  • Identify new approaches for system building in the digital firm era
Lecture: Usability

Outcomes

  • Explain usability and paper prototyping, which describes a portion of the building information systems outcomes through the following: 
    • Introduce the topic of designing a website with good usability
    • Explore a checklist to use in evaluating the usability of a website

Week 8


Module: Managing Projects
Lecture: Managing Projects: Part One

Outcomes

  • Name the objectives of project management and why it is so essential in developing information systems
  • Identify what methods can be used for selecting and evaluating information systems' projects and aligning them with the firm’s business goals
  • Define how firms assess the business value of information systems projects
  • Describe the principal risk factors in information systems' projects
  • Understand the strategies that are useful for managing project risk and system implementation
Lecture: Managing Projects: Part Two

Outcomes

  • Define project management
  • Explain the three main objectives of project management
  • Identify the three core elements of project management
  • Conduct a work breakdown structure
  • Discuss the purpose of network diagrams
  • Create an activity-on-the-arrow diagram

The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course. December 2013