Emotional Intelligence (EI) is the ability to be aware of, name and manage one’s emotions; be aware of, name and understand others’ emotions; and relate to others in effective ways both personally and professionally in a wide range of contexts and roles. Self-reflection, self-regulation and empathy form the basis for EI.

Emotional Intelligence in the Workplace

Professionals with high EI are seen as valuable in the workplace. In fact, 71% of hiring managers consider emotional intelligence more important than IQ, according to a CareerBuilder Survey. These emotionally intelligent employees may be better at working in teams, adjusting to change and being flexible. Additionally, they typically have superior “people skills,” and are resilient, motivated, empathetic, productive, engaged and self-aware. These workers are able to regulate their emotions in difficult situations, and communicate and relate to coworkers more effectively. Watch our presentation to learn more about the components of emotional intelligence, the qualities of emotionally intelligent employees, how important EI is to hiring managers and how to improve your EI. 

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